kingbetting Privacy Policy

1. Introduction

kingbetting ("we," "us," "our," "the Platform") is committed to protecting the privacy and personal data of all individuals who interact with our platform at kingbetting.net. This Privacy Policy describes how kingbetting collects, uses, stores, shares, and protects personal information in connection with the operation of our online casino and sports betting services.

This policy applies to all registered players, prospective players who browse the kingbetting website, and any other individuals whose personal data we process in connection with our services. It covers data collected through the kingbetting website, mobile-optimised platform, live chat support, email communications, and any other channel through which you interact with us.

We encourage you to read this policy carefully. If you have any questions about how kingbetting handles your personal data, our support team is available 24/7 via live chat on the platform.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, kingbetting acts as the data controller in respect of personal data collected from players and website visitors.

As data controller, kingbetting determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently in accordance with applicable data protection legislation.

Our designated Data Protection Officer (DPO) can be contacted through the support channels listed in Section 16 of this policy. All data protection queries, access requests, and complaints should be directed to the DPO in the first instance.

3. Personal Data We Collect

kingbetting collects the following categories of personal data in connection with the provision of our services:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify the 21+ age requirement)
• Philippine mobile number and email address
• Residential address, including barangay, city, and province
• Government-issued identification numbers (e.g., PhilSys ID, passport number, SSS number)

3.2 Financial and Payment Data

• GCash account number and registered mobile number
• PayMaya / Maya wallet details
• Bank account name, number, and institution (BPI, BDO, Metrobank, and others)
• Transaction history, including deposit amounts, withdrawal requests, and timestamps
• Source of funds declarations where required for AML compliance

3.3 Account and Gaming Data

• Username and encrypted password
• Betting history, game session logs, and wagering records
• Bonus and promotion participation records
• Responsible gaming settings, including deposit limits and self-exclusion status
• Customer support interaction records, including live chat transcripts and email correspondence

3.4 Technical and Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session duration, pages visited, and clickstream data
• Cookie identifiers and similar tracking technologies

4. How We Collect Your Data

kingbetting collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection: Technical data collected automatically when you access the kingbetting platform, including IP address, device identifiers, and session data via cookies and similar technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment confirmation data from GCash, PayMaya, and banking partners.
• Regulatory sources: Self-exclusion status information from PAGCOR or other relevant regulatory bodies where applicable.

5. How We Use Your Personal Data

kingbetting uses the personal data we collect for the following purposes:

kingbetting will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing another lawful basis for processing.

6. Legal Basis for Processing

kingbetting processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to upon registration, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing requirements, AML obligations under Republic Act No. 9160 (Anti-Money Laundering Act), and tax reporting requirements.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and internal analytics, where such interests are not overridden by your data protection rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Data Sharing and Disclosure

kingbetting does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients where necessary and lawful:

7.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict data processing agreements, including:

• KYC and identity verification providers
• Payment processors and e-wallet operators (GCash, PayMaya, BPI, BDO, Metrobank)
• Fraud detection and AML screening services
• Cloud hosting and IT infrastructure providers
• Customer support platform providers

7.2 Regulatory and Law Enforcement Authorities

kingbetting may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or regulatory directive. Such disclosures are made only to the extent required and in accordance with applicable legal procedures.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the kingbetting business, personal data held by kingbetting may be transferred to the acquiring entity as part of the transaction. Players will be notified of any such transfer and the privacy implications in advance where practicable.

8. International Data Transfers

Some of the third-party service providers engaged by kingbetting may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to that afforded under Philippine law, kingbetting will implement appropriate safeguards to protect your data, including:

• Contractual clauses requiring the recipient to maintain data protection standards equivalent to those required under the Philippine Data Privacy Act
• Transfers only to jurisdictions recognised by the National Privacy Commission as providing adequate data protection
• Binding corporate rules where applicable within corporate group structures

By using the kingbetting platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in accordance with the safeguards described above.

9. Data Retention

kingbetting retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a period of five years following account closure, in accordance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC documents: Retained for five years following account closure or the last transaction, whichever is later.
• Support interaction records: Retained for three years from the date of the interaction.
• Marketing consent records: Retained until consent is withdrawn and for one year thereafter as evidence of consent.
• Technical and device data: Retained for up to 13 months from collection for analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

10. Cookies and Tracking Technologies

The kingbetting platform uses cookies and similar tracking technologies to enhance your experience, analyse platform usage, and support security functions. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the operation of the platform, including session management, login authentication, and security functions. These cannot be disabled.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how players use the kingbetting platform, enabling us to improve functionality and user experience.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming configurations.
• Marketing cookies: Used with your consent to deliver relevant promotional content. You may opt out of marketing cookies at any time through your browser settings.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the kingbetting platform. For detailed information on the specific cookies we use, please contact our support team.

11. Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by kingbetting:

• Right to be informed: The right to be notified of how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data kingbetting holds about you, along with information about how it is processed.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data held on your kingbetting account.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contractual necessity.
• Right to withdraw consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please contact the kingbetting Data Protection Officer via the support channels listed in Section 16. We will respond to all verified requests within 15 business days. We may require proof of identity before processing your request.

12. Children's Privacy

The kingbetting platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gambling in the Philippines. kingbetting does not knowingly collect personal data from individuals under the age of 21.

If kingbetting becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the kingbetting platform, please contact our support team immediately.

13. Security Measures

kingbetting implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the kingbetting platform
• AES-256 encryption for sensitive data stored on our servers
• Multi-factor authentication options for player accounts
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Comprehensive audit logging of all access to personal data systems
• Regular staff training on data protection and information security obligations

While kingbetting takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying us immediately if you suspect any unauthorised access to your account.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, kingbetting will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

14. Third-Party Links

The kingbetting platform may contain references to third-party services, such as payment processors or game providers. This Privacy Policy applies solely to data processed by kingbetting and does not cover the privacy practices of any third-party services you may access in connection with using our platform.

kingbetting is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party services you use in connection with your kingbetting account, including your GCash or PayMaya provider and your bank.

15. Amendments to This Policy

kingbetting reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes are material, kingbetting will notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the kingbetting platform following the effective date of any amendment constitutes your acknowledgement of the revised policy.

We encourage you to review this Privacy Policy periodically to stay informed about how kingbetting protects your personal data.

16. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way kingbetting handles your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the kingbetting platform — the fastest way to reach our team
• Email: [email protected]
• Mailing Address: kingbetting Data Protection Officer, Makati City, Metro Manila, Philippines

We will acknowledge all data protection queries within two business days and aim to resolve them within 15 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines:

This Privacy Policy is effective as of January 2026 and supersedes all previous versions published on the kingbetting platform.